Privacy Policy
Last updated: April 8, 2025
We know how important your privacy is — especially when it comes to your personal info and your photos. This Privacy Policy explains what we collect, how we use it, and how we keep it safe. By using our website or booking a session with us, you’re agreeing to these terms.
If you have any questions, please don’t hesitate to reach out at support@thephotofox.com.
1. What We Collect
When you book a session or interact with our website, we may collect the following information:
- Your name
- Email address
- Phone number
- Billing and session details (like session time, location, and preferences)
- Basic device/browser info (to help improve your experience on our site)
- Any information you choose to provide via contact forms or email
We also collect photos — but only the ones our photographers take during your session. Those images are yours to view and purchase, and they’re stored securely in your private online gallery.
2. How We Use Your Information
We only use your information to:
- Confirm and manage your session
- Send booking details and reminders
- Deliver your photo gallery
- Respond to customer support inquiries
- Improve our services and user experience
- Occasionally let you know about new session openings, locations, or booking opportunities that may be relevant to you
We do not sell your data. And we never share your personal info with third-party marketers.
3. Photo Galleries and Privacy
Your online photo gallery is:
- Private by default — your photographer and our small internal team have access for delivery and support purposes, but beyond that, only you (and anyone you choose to share the gallery link and password with) can view it.
- Time-limited — most galleries expire about two weeks after they’re delivered.
- Stored securely — we take steps to keep all images safe and protected while they’re hosted.
If you’d prefer not to have any of your images shared publicly (such as in our marketing, social media, or website), just let us know. We’ll always respect your wishes.
4. Promotional Use of Images
We may use a small selection of session images to promote our services — for example, on our website or social media feeds — to show potential clients what we offer.
By participating in a session, you’re giving us and your photographer permission to use your images (and name, if relevant) for promotional purposes. That said, if you’d prefer to keep your session private, simply email us and we’ll make sure your photos stay out of the spotlight.
We’ll always ask before using your images in paid ads, printed materials, or larger campaigns.
5. Data Sharing & Third Parties
We only share your data in a few specific situations:
- With trusted service providers (like our gallery host or email provider) who help us run the business. These partners only use your info to perform the services we’ve hired them for, and they’re required to keep your info confidential.
- If required by law (e.g., responding to a subpoena or lawful request from authorities).
- If The Photo Fox is ever involved in a merger, acquisition, or sale of assets.
6. Cookies & Site Tracking
Like most websites, we use cookies and similar tools to:
- Remember your preferences
- Keep your session information secure
- Understand how people use our site so we can improve it
You can adjust your browser settings to block cookies if you’d like, but it may limit some features on our site (like the ability to stay logged in).
7. Your Rights & Choices
You have full control over your personal info. At any time, you can:
- Ask us what data we have about you
- Request corrections or updates
- Ask us to delete your information from our systems
- Opt out of receiving future emails or text messages
To make any of these requests, just shoot us a note at support@thephotofox.com. We’re happy to help.
8. Children’s Privacy
Our services aren’t intended for use by children under 13 without a parent or guardian’s involvement. We don’t knowingly collect personal info from kids under 13 unless it’s provided by a parent or guardian as part of a photo session.
9. How We Keep Your Info Safe
We use a combination of digital security practices, access controls, and reputable third-party providers to protect your information. While no system is 100% foolproof, we’re committed to keeping your data safe and secure.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If we do, we’ll update the “last updated” date at the top of this page. Major changes will be shared directly with you if they impact how your information is used.
11. Contact Us
Got questions about privacy, data use, or anything else? We’d love to hear from you: support@thephotofox.com